Terms

 

FAQ

WHAT IS AN ORIGINAL ARTWORK?
An original artwork is a one off a kind handcut collage by SOPHIE LEVER. It is hand-signed by Sophie herself.

WHAT IS A PRINT?
An art print is a copy of an original collage, made and executed by Sophie Lever. All art prints (except the postcARTs) are limited editions, personally signed and numbered by Sophie Lever herself.

COLOUR REPRESENTATION
Although I endeavour to represent the truest colours of the actual artwork on screen, the nature of digital computer screens means colours may vary slightly.

FRAMED WORK
All original collages are framed and I will deliver them personally to my customers.
Framed art prints up to A3 size will be shipped carefully.

HOW CAN I ORDER AN ART WORK?
Just send me an email to hello@sophielever.com and tell me what art work you would like to buy, and I will send you the infvoice directly. After payment your art print will be shipped within 3 weeks or I will deliver the orginal collage myself (only in The Netherlands).

WHEN WILL MY ORDER BE DELIVERED?
The Netherlands:
Because I don’t have my art prints in stock and my original collages are not framed yet, delivery will take about 3 to 4 weeks after payment.

Europe:
Because I deliver all my original collages myself, It’s not (yet) possible to order an original collage if you live abroad. Prints are possible to order within Europe and will be shipped in 3 to 4 weeks after payment. Delivery will take about 4 to 5 weeks max.

Outside the EU:
I am sorry, but I don’t ship my art works outside Europe.

DO YOU ACCEPT INTERNATIONAL ORDERS?
Yes, but only in Europe. Shipping at own risk.

TRACK MY ORDER
After shipping you will receive a confirmation including a track & trace code which you need to save to be able to track your order.

When you order postcARTs only, your package will fit through the mailbox.

If you bought an original collage, I will make an appointment with you to deliver your art work personally.

SHIPPING & DELIVERY
SOPHIE LEVER is not accountable and/or liable for artworks that are lost or damaged during shipment nationally and internationally. 

RETURN POLICY
Unfortunately it’s not possible to return your original collage, collage print or postcARTs. But if your art work is damaged after shipping, please contact me: hello@sophielever.com.

CARE INSTRUCTIONS
Keep your artworks out of direct sunlight. Do not lean anything against the surface/frame. Frame your art print(s) to keep it nice and clean. Dust your artworks with a clean, soft rag occasionally to prevent dust buildup. Hang your artworks away from very messy areas. Wrap your artwork well if you plan to transport it.

CAN I USE IMAGES FROM MY CUSTOM MADE ORDER FOR A LOGO, WEBSITE, ETC.?
All images used are the sole property and copyright of Sophie Lever and cannot be used for personal logo design or reproduction outside of Sophie Lever. All collages are copyright 'Sophie Lever' and may not be reused without permission. The sale of a work does not transfer to its owner the right to reproduction and presentation of the work.